Privacy, in plain language.
A privacy notice you cannot read is not doing its job. This page explains the information used to run the practice, why it is needed, and what you can ask us to do.
Questions: hello@animaventus.com · Cantabria, Spain
Who we are
Anima Ventus is based in Cantabria, Spain. We are the data controller for the practice information described here. Write to hello@animaventus.com with any question.
What we collect, and why
When you book a session
Your name, email address, time zone, what you choose to tell us you are bringing, and your payment record. This is used to hold the session and keep proper accounts.
When you buy a recorded reading
Your email address, the two questions you send, and the name you choose to give. This is used to record and deliver the reading.
Your questions are stored in the site’s Cloudflare D1 database. Stripe handles the payment separately. Resend sends the paid-request notice and Julia’s recorded response. The private operator view is restricted to the site administrator.
Saved questions are removed 30 days after the recorded response is sent. Questions from an unpaid submission are removed 30 days after they are created. Payment records are kept separately from the questions. The audio file is sent by email and is not stored in the site database.
When you use the Twenty-Two Rooms reflection
Your answers and private reflection stay in your browser. They are not sent to us or saved, and refreshing the page clears them.
If you request a room email, we save your email address, chosen room, whether it was suggested by your answers or chosen while browsing, model and request-consent versions, request time and delivery status in Cloudflare D1. Resend sends the copy you asked for. We do not receive your individual answers or private writing. Requesting this copy does not sign you up for letters. Requests without a letters signup are removed after 90 days.
Earlier occasional-letters choices
New letters signup is currently unavailable. Earlier consent records keep the scope originally chosen; they do not enroll you in a new series. For those earlier choices, we save the email address, consent wording version, request and confirmation dates, and any unsubscribe date. Signup is pending until confirmed using the email link; confirmation links expire after seven days. Unconfirmed signups are removed after 30 days. Confirmed signup and unsubscribe records are retained to honour your choice; you can ask us to delete them. Every letter must include a way to unsubscribe. Requesting a room email alone does not sign you up.
When you write to us
Whatever you choose to include in the message.
When you use this site
The quiz offers only the room email you request, with no new letters signup. If you accept analytics, Google Analytics receives public page visits, booking-button clicks and Two Questions checkout starts through Cloudflare Zaraz. This helps us understand how people find the practice and use its booking pages. Your name, email address, questions, quiz answers and payment details are not included. A booking-button click is not a confirmed booking or payment. Separately, Cloudflare Web Analytics counts page visits without cookies or anything stored on your device, so we can see overall traffic; it doesn’t identify you. The Two Questions form separately sends the details needed to provide that recorded reading.
Health information for Breath & Voice
Before a Breath & Voice session, health questions may be needed because some conditions, medications, pregnancy, or recent medical events change how the work should be adapted or mean it should not proceed.
- Health information is collected only with explicit consent.
- It is used only to assess safety and adaptation.
- It is not used for marketing or shared for someone else’s marketing.
- The published practice policy says it is kept for six months and then deleted.
- You can withdraw consent, though that may mean the session cannot proceed.
Recordings
For a live reading, recording is optional. Agreement is requested in writing as part of booking; if you would rather not be recorded, say so. The published practice policy says recordings are stored in Google Drive for six months, then deleted, and are not shared, quoted, or used as examples.
Who else handles information
The practice uses TidyCal for bookings, Stripe for payments, and Google for video calls, email, and file storage. Cloudflare hosts the site and stores Two Questions submissions and quiz email requests; Resend sends their emails. Each receives only what it needs for its part of the service. Their own privacy terms apply when you follow an external link.
We do not sell personal information or share it for someone else’s marketing. Where a provider transfers information outside the European Economic Area, the transfer must use the safeguards required by European law.
What you can ask us to do
Under GDPR, you can ask us to show you the information held about you; correct it; delete it; restrict how it is used; provide it in a portable format; stop processing based on legitimate interest; or withdraw consent.
Write to hello@animaventus.com. The published response period is within one month and there is no charge. You can also complain to the Agencia Española de Protección de Datos.
Under 18s
The work is for adults. We do not knowingly collect information from anyone under 18. If you believe this has happened, write to us and ask for it to be deleted.
Confidentiality
What you bring to a session stays between us. We do not use a client’s situation as an example or confirm that a particular person is a client.
Exceptions may apply where there is an immediate risk of serious harm or disclosure is legally required.
Changes
If the way information is handled changes, we will update this page. If a change is significant and we can contact you lawfully, we will tell you.